Dec 23rd, '09
As we head into the holidays, here’s a heart-warming story of good customer service and the use of social media to spread holiday cheer — and from an airline, no less.
Dec 7th, '09
Below is Gibraltar Associates’ newly-crafted social media policy. With it, we hope to establish a set of best practices or guiding principles that will help our employees manage their online presence smartly. As employees, we must constantly remind ourselves that in the world of Web 2.0, we are a representational image of our [...]